118 118 at your service
When it comes to finding numbers, we’re the professionals. But that’s not all we can do for you. We can find as many numbers as you need in one call and we’ll put you straight through if you don’t have a pen. We can even tell you what films are on at your local cinema and give you show times. We can tell you what time your next train leaves or help you with driving directions for a road trip.
In summary, we can
• Search for all the numbers you ask for in one call
• find you the business you want and tell you how close it is to where you are
• expertly search for business numbers or addresses even if you only have a small amount of information
• put you straight through to the number you want
• tell you what’s on and locate your cinema, give you the times and even tell you who’s in each movie
• give you departure and arrival times from the national train timetable
• tell you the nearest train or tube station to your destination
• give you hotel details ? including ratings, minimum prices and star ratings
• give you directions over the phone to wherever you need to go
And if you call us from a mobile, we’ll always text you the numbers you need and for free, so you don’t have the usual scramble for a pen and paper *Calls cost 29p per minute and 69p per call from most landlines, mobile may vary
It’s no wonder we’re the most called number in the UK every day.
If you’re a new business or don’t think you’re listed on our database, or if you would just like to list yourself so others can find you, click here. It’s quick, easy and free.
That’s right, you can use a text message to ask us all the usual things, be it cinema listings, train times or simply to find out that number. But now you can also ask us about sports scores, weather updates or even film trivia.
Need the score for the big game?
Want to know this week's lottery results?
Maybe you just need help on the pub quiz?
It could be you are somewhere you can’t talk, your signal is intermittent or you simply have a low battery?
Want a price comparison on the latest LCD TV?
Text your question directly to us, you already know the number, its 118118. We will text you back. Our first answer each day costs 60p, and are free for the remainder of the day.
When you are next out of the country and need to know about the UK, you know who to turn to...text 118118.
We are the only UK 118 provider to offer a wholly free telephone directory service for callers from all major fixed networks.
0800 118 FREE / 0800 118 3733 (No charge)*
* terms and conditions apply
118 811 – our other little number
118 811 is a simplified and low cost version of our directory service.
One search = one fixed fee
Calls to 118 811 cost 40p per call (inclu. VAT) from most landlines. Costs from other networks may vary. Our enhanced services are not available on this number.
Accessing us
The 118 118 service is available over the phone or on the web at www.118.com
You can search for businesses and people, find what’s on and when at the cinema and find train times at www.118.com Searches are free and there is no limit to the number of searches you can make.
Our service philosophy
To get callers the right number. 118 118 is the most accurate leading service in the UK today with 96% general accuracy according to test by ofcom. Good enough? No. We won’t stop until we close the 4% gap and get 100%.
What are the charges?
Calls to 118 118 cost 29p per minute (charged per second) with a one off 69p charge from most landlines. Costs from mobiles vary.
Text messages to 118118 are charged at the usual network rates. Our first answer each day cost 60p, and are free for the remainder of the day
We are constantly looking for ways to improve the quality of service we offer and the type of information we make available to our customers. If you have any feedback or ideas about the information you would like from us, contact us at productmarketing@118118.com
